Privacy Policy

1. Introduction

SettlPay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Business information (agency name, state, commission volume)
• Communication preferences and consent records
• Usage data and analytics information

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your requests and respond to inquiries
• Send you technical notices, updates, and support messages
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Credit providers in relation to funding applications (with your consent)
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt-out of marketing communications
• Lodge a complaint with the relevant privacy authority

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: hello@settlpay.com.au
• Phone: 1300 804 318
• Address: Level 34, 1 Eagle Street, Brisbane City, QLD 4000, Australia